Making Sure You Receive Our Emails

1. Click the “Spam Controls” link on the lower right side of your inbox screen.
2. When the “Mail & Spam Controls” box appears, click the “Custom sender list” link.
3. Choose the “allow email from [stem@huichawaii.org]” option.
4. Add [stem@huichawaii.org] then click “Add”
5. Click “Save”

1. Use the “Not Spam” button in your Bulk folder.
2. Create a filter to automatically send email from certain email addresses to your Inbox. This is the only way to really ensure delivery.

1. Check your Yahoo! Bulk folder
2. If you see the email from us, highlight it and click “Not Spam”
3. This does not guarantee that your mail will be delivered in the future, but it does help.

1. Click “Options” in the top right navigation bar
2. Select “Mail Options” from the list that drops down
3. Choose “Filters” located on the left side of the page
4. Click the “Add” button on the Filters page
5. Choose the field you want to match in the incoming message. For example, “header” or “to”.
6. Choose the criterion by which you want a match to be made, such as “contains”
7. Enter the text string to compare. For example: from [stem@huichawaii.org]
8. Choose the destination folder to which you would like the message delivered. For example: Inbox

1. Check the “Junk” folder if you do not see an email from us in your inbox
2. Click the “Mark as safe” link
3. Add [stem@huichawaii.org] to your Safe List

1. Click “Show content” to view the body of the email if it contains images and HTML
2. Click “Mark as safe”
3. Our email address will now be added to your list of “Safe senders”

1. Click “Options” in the upper right corner of your Hotmail screen
2. In the Body of the page under “Junk e-mail” click the link “Safe and blocked senders”
3. Click the link “Safe senders”
4. Enter “[stem@huichawaii.org]”
5. Click “Add to list”

1. Click click on the picture box on left hand side of your email  .
2. Click the “Add us to Contacts List” from the list that appears.
3. You will now see us appear under the link “Contacts” on the left side of the page.
4. Click the link “Contacts” and the in the “Search Contacts” form field.
5. Now you can select to move us to a contact list of your choice and edit any details.

• Change your automatic download settings
• Add us to your address book
• Add [stem@huichawaii.org] to your approved sender list

1. Right click on a non-displaying image in an HTML email
2. Choose “Change automatic download settings” option
3. When the popup comes up, uncheck the first box in the list that says “don’t download pictures or other HTML content automatically”
4. Click “OK”

1. Open our email
2. Right click on the from address
3. Choose “Add to contacts” option

1. Right click on a non-displaying image in an HTML email
2. Choose “Add the domain to the safe sender list” option

1. Check “Suspect Email” folder
2. Add [stem@huichawaii.org] to your address book

With Earthlink, if you have SpamBlocker turned on, suspect messages are automatically send to your Suspect Email folder if the email address is not in your address book.

1. While in the “Suspect Email” folder, if you see an email from us…
2. Select the “Move to Inbox and Add Contact” option from the pull down menu.
3. This will add [stem@huichawaii.org] to your Address Book for future email delivery assurance.

1. Open an email from us.
2. Click “Add to Address Book” in the email header.
3. Use the “Address Book Editor” to verify our contact details and click “save.”
4. Fill in [stem@huichawaii.org] as the email address of the sender.
5. Any mail sent with the same domain (right of the @ sign) will now be delivered to your Inbox.

1. Open an email message from us to add to your address book.
2. Click on the “Save Address” link next to the “From Address.
3. Check the “Add to Contacts” box and click “Save”.

1. Click on the [Save Address] link at the top of a message from us (it’s next to the From Address).
2. For the field titled First Name, please enter our contacts details
3. Then click Save Entry and you’re all done.

1. Scroll up to the message header
2. Get to the field where our name is listed, click the Berry button and then click Show Address
3. Select and copy [stem@huichawaii.org] to the clipboard
4. Go into Address Book and find the us
5. Select Save
6. Click to edit it, and then click the Berry button to add another email address
7. Paste it in and click Save

1. Click the Address Book button
2. Make sure the Personal Address Book is highlighted
3. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address and Other
4. Under the Contact tab, copy and paste the “From” address, [stem@huichawaii.org] into the email dialogue box
5. Click OK

1. Start up Norton AntiSpam
2. Click the Status & Settings tab
3. Click AntiSpam
4. Click Configure
5. Click Allowed List tab
6. Click Add button
7. In the ‘Email Address’ box, enter [stem@huichawaii.org]
8. Click OK
9. Click OK

• Add us to the list of Approved Senders
• Decrease the Spam Email Filter Strength

Note:You can also select our email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference when they develop their spam database, and it may not have an effect on how the toolbar detects spam.

1. Open Microsoft Outlook or Outlook Express.
2. Click the Spam Mail folder then select the legitimate email detected as spam.
3. Click Approve Sender on the toolbar.
4. Click Yes when the confirmation message appears.

1. Open Microsoft Outlook or Outlook Express.
2. Click Trend Micro Anti-Spam then click Settings.
3. On the Spam Filter tab, move the slider bar to select a lower filter strength.
4. Click OK to save your settings.

1. Select Friends from the McAfee SpamKiller sidebar.
2. Click Add a friend.
3. Make sure All users at a domain is selected under Friend type:
4. Type [stem@huichawaii.org] in Address:
5. Optionally, enter our contact details to help you recognize the domain under Name:
6. Click OK.
7. Click OK.

• Open your email client. Barracuda should send you a summary each day listing quarantined items. Choose the most recent Barracuda email message.
• Locate the email from us at [stem@huichawaii.org] that you do not want quarantined in the future. Click on the word “Whitelist,” which is in green print to the right of the email title. This will open your list in a web browser.
• Click the box to the left of [stem@huichawaii.org]. At the top of the page, click “Whitelist.” Barracuda will not block or quarantine the sender whose email address appears on the whitelist.

1. Open your web browser. Navigate to your company’s Barracuda firewall homepage.
2. Click on the “Block/Accept” tab.
3. Choose “Sender Domain Block/Accept.” Enter the domain name from [stem@huichawaii.org] to whitelist. For example, you can enter aol.com to allow all AOL addresses. You may enter a comment to remind you why you allowed this domain. Click “Add.”
4. Click your mouse on the “Email Sender Block/Accept” tab. Enter [stem@huichawaii.org]. Include a comment. Click “Add.” In the future, Barracuda will not block emails from us.

1. Select Cloudmark > Options… from the Cloudmark SpamNet toolbar in Outlook.
2. Click Advanced.
3. Go to the Whitelist tab.
4. Click the Add button.
5. Type: [stem@huichawaii.org]
6. Click OK.
7. Click OK.
8. Click Yes.
9. Click OK.

1. Click the Addresses tab.
2. Click New.
3. Type: [stem@huichawaii.org]
4. Make sure ‘Accept Mail From This Address’ is selected under Receiving Options.
5. Uncheck ‘Display in People Picker’ under Other options.
6. Click Submit.
7. Click OK.

1. Click Friends from the toolbar.
2. Click Add.
3. Type: [stem@huichawaii.org]
4. Click OK.

1. Click Tools, then Blacklist & Friends.
2. Click Add… on the right, the Friends list side.
3. Make sure Plain email address is selected.
4. Type: [stem@huichawaii.org]
5. Click OK.
6. Click OK.

1. Check your ‘Probably Spam’ folder.
2. If you see that an email from us was incorrectly filtered out,
3. Select it
4. Click the ‘Move to Inbox and Mark as Not Spam’ button.

1. Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server
2. whitelist_from [stem@huichawaii.org]
3. Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.

1. Click “More” in the SPAMfighter toolbar.
2. Then “Options”
3. Then “Filter settings”
4. Then “Blacklists & Whitelists”
5. Then “Whitelist email address”
6. Then “Import”.
7. Select your ‘Address Book’ and click on “Check all”
8. Click “Add”
9. Click “Apply”

1. Click More” in the SPAMfighter toolbar.
2. Then “Options”
3. Then “Filter settings”
4. Then “Blacklists & Whitelists”

1. Open ChoiceMail
2. Click on the Senders tab
3. Choose “Approve another Sender”
4. Type in [stem@huichawaii.org]
5. Click on OK

1. Click the Configure button.
2. Go to the Known Senders tab.
3. Click Add under ‘Known Good Senders and Recipients’.
4. Type: [stem@huichawaii.org]
5. Click OK.
6. Click OK.

1. Click Filters from the sidebar.
2. Click the Approved Senders tab.
3. Click Add Filter.
4. Type: [stem@huichawaii.org] under Address.
5. Choose ‘Full Email Address’ under Address Type.
6. Select Email Domain.
7. Click OK.

1. Select Spam Inspector.
2. Then select ‘Manage Friends List’ from either the Spam Inspector toolbar or from the Outlook menu.
3. Make sure Email is selected under ‘Add a New Friend’.
4. Type: [stem@huichawaii.org]
5. ick the >> button.
6. Click Close.

1. Follow the Trusted link under > Authentication Lists.
2. Enter: [stem@huichawaii.org]
3. Click Add.

1. Click on the SpamPal system tray icon with the right mouse button.
2. Click ‘Add to Whitelist’ from the menu.
3. Type: [stem@huichawaii.org]
4. Click Add.

1. Select File, then Configure.
2. Go to the Friends category.
3. Make sure Active is checked.
4. Type: [stem@huichawaii.org] on a line by itself in the entry field.
5. Click OK.